FAQ
What sizes do you offer?
- Our shirts are unisex and range from XS- 3XL
How do your shirts fit?
- All shirts are unisex and are made of 100% pre-shrunk cotton unless otherwise noted in the product description. This means, there will be little to no shrinkage when washed correctly. See care instructions below.
- Unisex shirts are true to size with a relaxed/loose fit. We highly suggest you take a look at the size chart section if you have any doubts.
When Will I Receive My Order?
- While we do strive to under promise and over deliver please allow 7-10 business days to process your order. Shirts are made to order.
- Once the package has left our facility, shipping times are dependent on the shipping provider.
What is Your Return & Exchange Policy?
- Currently not accepting returns or exchanges..
What happens if the items(s) I’ve received are faulty, incorrect, damaged, or missing?
- Mistakes happen; however, we do our best to fix them and correct any issues you may have. If you have noticed that we have made a mistake with your order, please contact cs@essentiallyblk.com and we will review and rectify the matter in a timely fashion. Please include your order reference # at all times when e-mailing customer service.
Cancellations
- Request a cancellation within: 12 hours of purchase
How do I care for my shirt?
- We recommend washing your shirt inside out, machine wash on a cold setting using mild detergent and allowing it to air dry on a flat surface if possible.